Update Families

As any Revit user knows, occasionally, models break. When they do, our content creation team may complete a full audit and update the family accordingly. These major changes could be to the geometry or underlying formulas that make our families fully parametric.

See Available Updates

To run a sync from within Revit

1. Navigate to the Project tab in the Fetch app.
2. Any families with updates available will appear at the top of the page with a red exclamation mark icon in the upper right-hand corner.

Update Families

To Update One Family

1. Navigate to the Project tab in the Fetch app.
2. Click the 3-dot drop-down menu on the card of the intended family.

3. Select “Update.”
4. Wait a few seconds for the action to finish. Fetch will display a toast notification reading “Updating… Please Wait.”
5. When finished, the family in your project will be updated and the card in the app will no longer display a red exclamation mark icon

To Update All Families

1. Navigate to the Project tab in the Fetch app.
2. Click “Update All Families” at the top of the page.
3. A dialogue window will appear asking if you are sure. Click “PROCEED WITH UPDATE!”

4. Wait a few seconds for the action to finish. Fetch will display a toast notification reading “Updating… Please Wait.”
5. When finished, all families in your project will be updated and the cards in the app will no longer display red exclamation mark icons.

When NOT to Update:
While most users will want to update their models frequently, there are some edge cases when a user should NOT update. The most common scenario is if a family has been edited to suit custom applications.
For example, a user can edit a family to add a particular drawer handle to a casework model. Updating the edited family will revert the model back to the standard version from our content server.